Working with Escalation Policy › How to Create Escalation Policy › Create Escalation Actions › Expandable Runtime Tokens › Enable Use of $[USM Web View URL] Runtime Token

Enable Use of $[USM Web View URL] Runtime Token

You can embed the $[USM Web View URL] runtime token in an action (such as an email or ticket). The token lets a user click the URL to launch USM Web View and display the CI that is associated with the alert.

Before you can use this runtime token, you configure the server and port number of the USM Web View server. The configuration makes the URL launch correctly.

Follow these steps:

1. Access the Dashboard, and click the Administration tab.
2. Expand CA Service Operations Insight Manager Configuration and the SA Manager system, then click Mobile Dashboard Server Configuration.

   Enter the host name and port of the CA Catalyst Server, which hosts USM Web View, and click Save.