Working with Escalation Policy › How to Create Escalation Policy › Create Escalation Actions › Expandable Runtime Tokens › Enable Use of $[Mobile UI URL] Runtime Token

Enable Use of $[Mobile UI URL] Runtime Token

The $[Mobile UI URL Runtime Token] displays as a URL link in emails and tickets. The user clicks the URL to launch the Mobile Dashboard and display the CI associated with the alert.

Before you can use this runtime token, you configure the server and port number of the Mobile Dashboard server so the URL link launches correctly.

Follow these steps:

1. Access the Dashboard, and click the Administration tab.
2. Expand CA Service Operations Insight Manager Configuration and the SA Manager system, then click Mobile Dashboard Server Configuration.
3. Enter the host name and port of the server that hosts Mobile Dashboard (the UI Server by default), and click Save.