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Configure Root Cause Analysis Global Setting

An administrator sets the root cause analysis source on the Dashboard Administration tab.

Follow these steps:

  1. Click the Administration tab.
  2. Click the plus sign (+) next to CA SOI Insight Manager Configuration.
  3. Click the plus sign (+) next to the server you want to configure.
  4. Click Global Settings.
  5. In the Root Cause Analysis Setting section, select the Root Cause Analysis Mode and click Save.
  6. Restart the CA SAM Application Server service.