Alert Management Administration › Alert Synchronization › Enable Alert Synchronization

Enable Alert Synchronization

The CA SOI Dashboard provides an Administration page that lets you enable alert synchronization that the use case supports.

Follow these steps:

1. Click the Administration tab.
2. Click the plus sign (+) next to CA SOI Insight Manager Configuration.
3. Click the plus sign (+) next to the server you want to configure.
4. Click Synchronization Configuration.
5. Select the Enable option for Alerts.
6. Click Save.

   This control enables alert synchronization in all domain managers that the use case supports. Also, the connectors must have the Alert specified as an “InboundToConnector” type in their policies.

7. (Optional) To change the reconciliation formula, see Working with CA Catalyst Reconciliation.

   The default reconciliation formula is LastUpdateWinsFormula. You can change the formula to define a single source of truth or define rules for specific CI properties.

8. Restart the CA SAM Application Server service.