USM Specifics › Advanced USM Features (Additional Information) › Examples of Supported Custom Operations › Example 2: Custom Operations Supported by the IBM TSRM Connector

Example 2: Custom Operations Supported by the IBM TSRM Connector

The IBM Tivoli Service Request Manager connector supports the following custom operations as part of the Incident Profile, which contains a common definition for incident management for use across incident management products:

• CreateIncident
• UpdateIncident
• GetComments
• GetIncidents

Note: For more information about the IBM Tivoli Service Request Manager connector and how these custom operations work, see the IBM Tivoli Service Request Manager Connector Guide.