USM Specifics › Advanced USM Features (Additional Information) › Examples of Supported Custom Operations › Example 1: Custom Operations Supported by the BMC Atrium/Remedy Connector

Example 1: Custom Operations Supported by the BMC Atrium/Remedy Connector

The BMC Atrium/Remedy connector supports the following custom operations as part of the Incident Profile, which contains a common definition for incident management for use across incident management products:

• CreateIncident
• UpdateIncident
• GetComments
• GetAttachments
• GetIncidents

Note: For more information about the BMC Atrium/Remedy connector and how these custom operations work, see the BMC Atrium/Remedy Connector Guide.