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Introduction to Connectors › How to Install CA Catalyst Connectors (Pre-r3.2) › Install the IFW › Change the IFW to 64-Bit Mode

Change the IFW to 64-Bit Mode

Because some connectors do not work with a 64-bit IFW, the IFW installs as a 32-bit application by default. However, you can manually change the IFW to run on 64-bit systems. For more information about your connector, refer to the guide that is provided with your connector.

To avoid performance issues, if the connector server you monitor receives more than 100,000 CIs daily, we recommend enabling the 64-bit IFW.

Follow these steps:

  1. Stop the CA SAM Integration Services service on the server where the IFW is installed.
  2. Navigate to the SOI_HOME\jsw\conf folder.
  3. Open the SAM-IntegrationServices.conf file and find the following lines: 
    # Java Application
set.JAVA_HOME=C:\Program Files (x86)\CA\SOI\jre-32
  4. Verify that JAVA_HOME is pointing to the correct Java library location and update if necessary.
  5. Locate the following line: 
    # #include ../conf/IFW-wrapper-jvm-64.conf
  6. Uncomment the line by removing the first pound sign and the space before the second pound sign: 
    #include ../conf/IFW-wrapper-jvm-64.conf
  7. Restart the CA SAM Integration Services service.
  8. Repeat Steps 1-7 on other servers where you want to change the IFW to 64-bit mode.