Monitoring Services from the Dashboard › View Services with Google Earth

View Services with Google Earth

As an administrator or an operator, use Google Earth to view services that CA SOI monitors. Install Google Earth on the same computer as the browser you are using to view the CA SOI dashboard. If CA SOI does not detect a Google Earth installation, the dashboard provides a link to install Google Earth.

Note: The Google Earth link is not active by default. The system administrator sets user group access.

Follow these steps:

1. Click the Dashboard tab.

   The dashboard opens with a Google Earth link on the top right of the page. If Google Earth is installed on your system, the link is underlined; otherwise, the link is unavailable.

2. (Optional) Mouseover the dimmed Google Earth link.

   A pop-up displays the URL to install Google Earth.

3. (Optional) Install Google Earth if it is not already installed on your system.

   After Google Earth is installed, the Google Earth link appears as white and underlined after you refresh the user interface.

4. Click the Google Earth link.

   You are prompted to download a .kml file. The file enables communication between CA SOI and Google Earth.

5. Click Open.
6. Enter your user name and password, and click OK.

   Google Earth displays the following items:

   • CA Technologies logo
   • Temporary Places and CA SOI folders in the My Places pane
   • Color-coded push-pin icons (known as placemarks in Google Earth) on the globe for each CA SOI service
     • Green placemarks represent services with Normal health.
     • Yellow placemarks represent services with Minor health.
     • Orange placemarks represent services with Major health.
     • Red placemarks represent services with Critical health.
     • Burgundy placemarks represent services with Down health.
     • Gray placemarks represent services with Unknown health.

     The placemarks appear on the globe at the coordinates at the location you entered.

7. Click the plus sign next to the CA SOI folder and then the Services folder.

   The Normal and Degraded folders appear and display the services in that state.

   Note: The contents of these folders are updated as appropriate when the state of a service changes.

8. Perform one of the following actions:
   • Click the service name link to display the service details.

     The configuration items that are associated with the service are listed under Resources, and the service location is listed below them.

   • Double-click the service name link to zoom to the most detailed view of the location available.
9. Select File, Exit.

   You are prompted to save the services listed in the Temporary Places folder to the My Places folder.

10. Click Save.

    The services are saved in the My Places folder and Google Earth closes. You can view the services and their details by opening Google Earth and navigating to the desired service.