Monitoring Services from the Dashboard › Run Reports from the Dashboard

Run Reports from the Dashboard

As an administrator or an operator, you can generate BusinessObjects reports from the Dashboard.

Note: Before you can generate reports, the reporting functionality must be configured. For more information, contact your system administrator.

You can generate the following reports from the CA SOI Dashboard:

• SLA Current Status
• SLA History
• Quality Summary Status
• Quality Status
• Risk Summary Status
• Risk Status
• Availability Summary Status
• Availability Status

Note: You can also run various additional reports in BusinessObjects InfoView. For more information, see Using Reporting in the User Guide and online help.

Follow these steps:

1. Log in to the CA SOI interface, and click the Dashboard tab.
2. Select a service entry, on which you want to report, in the Services table.

   The Details of Selected Service pane for the selected service opens and displays the Quality tab.

3. (Optional) Click the Risk or Availability tab to generate a report of that type.
4. Perform one of the following actions:
   • To generate a Summary Status report for the current tab, select the time period on which to report (Last 24 Hours, Last 7 Days, Last 30 Days), then click the pie chart.
   • To generate a Status report for the tab you are on, click the data point in the area chart for the time period on which to report.