The following publications, provided on the installation media and the CA SOI online bookshelf, provide complete information about CA SOI:
Provides information about viewing and managing the stream of events and alerts that CA SOI receives from connectors.
Provides information about installing and implementing the product.
Provides general information about connectors, the CA Catalyst infrastructure, and writing custom connectors.
Provides information about performing tasks in CA SOI user interfaces.
Provides information about known issues and information that is discovered after the guides were finalized. A CA SOI release may not have a Readme.
Provides information about operating system support, system requirements, database requirements, web browser support, and international support.
Provides information about planning, building, and managing service models in CA SOI.
Provides information and procedures to diagnose and resolve problems with CA SOI.
Provides information for nonadministrative users about using the product, such as responding to alerts and viewing reports.
Provides information about the CA SOI web services for interacting with resources such as CIs, services, alerts, relationships, and escalation policy.
The following publications provide information about CA Catalyst connectors and are located on each downloadable connector package:
Provides information about a product-specific CA Catalyst connector, including prerequisites, installation, configuration, and data mapping.
Example: CA Spectrum Connector Guide
Provides known issues for a product-specific CA Catalyst connector and information discovered after the product-specific Connector Guide was finalized.
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