Configuring CA SOI › Configure Email and Failure Notifications › Configure Failure Email Notifications › Connector Shutdown Notifications

Connector Shutdown Notifications

CA SOI provides notifications and detailed logging when a connector shuts down. CA SOI logs and sends an immediate notification to the administrator in the event any connector goes offline for any reason. You can set an interval where CA SOI consolidates all failed connector information into one notification. The improved and faster notification mechanism provides comprehensive information about the connector shutdown behavior, including any appropriate reason for the shutdown. The information in the log messages helps you troubleshoot connectors, audit the connector status in your infrastructure, and take any prompt actions. You can review the related log files to find more information about any anomaly that you encounter in the connector behavior. The easy identification of the problem that is associated with the connector also lets you manage your domain managers more efficiently.

The enhanced connector notification and logging mechanism, therefore, helps you as follows:

• Logs the appropriate reason (for example,connector failure or an IFW shutdown) for the connector shutdown in the log file, SAM-IntegrationServices_wrapper.log. You can review the log file to locate and analyze the message information.
• Includes the shutdown message in the connector status notification as part of the heartbeat message. The heartbeat message is logged into the <ConnectorName>_HEARTBEAT_PUB.txt. You can review this file to see the message included in the statusDesc property.
• Displays the reason for the connector shutdown in the Administration UI and Console.
• Sends an email notification to the CA SOI administrator about the connector shutdown.