A configuration item (CI) is a collection of information about a managed resource such as a printer, software application, or database. CA Catalyst uses an instance of a USM type for each CI. Connectors transform CIs between a domain manager format and USM.
CA SOI provides a view of CIs across all management domains in a single place, and provides a unified view from all the perspectives in which a CI is managed. CA Catalyst correlates and reconciles CIs managed by multiple domain managers so that CA SOI maintains one CI with a unified set of properties.
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