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Service and Sub-Service Access Situations

The following table shows various non-administrator user group permission access to services and its subservices and which services and subservices the user group sees.

The Example column uses the following service names: A, B, and C with each service having the subservice D.

User Group Service Permission

User Group Subservice Permission

Example

User Group Sees*

Notes

Not set

Not set

Access permissions are not set for services A, B, C, or subservice D

No services or subservices

 

Allowed

Not set

Access permissions are set to Allowed for services A, B, C but not set for subservice D

Services A, B, C and subservice D

If service access is set to Allowed, then all subservice access is automatically set to Allowed

Allowed

Not Allowed

Access permissions are set to Allowed for services A, B, C and set to Not Allowed for subservice D

Services A, B, C

CA SOI does not support this situation. The user group sees services A, B, C and subservice D.

Not Allowed

Allowed

Access permissions are set to Allowed for services A and B and subservice D, but set to Not Allowed for service C.

Services A, B and subservice D under services A and B only

 

Not Allowed for any parent

Allowed

Access permissions are set to Not Allowed for services A, B, C and set to Allowed for subservice D.

Subservice D

CA SOI does not support this situation. The user group does not see any service or subservice. However, you can create a placeholder parent service with subservice D and you can set both access permissions to Allowed.

* This column indicates what the user group expects to see. Unsupported situations are noted in the comments column and what the user group actually sees in CA SOI.