Integrating with Other Products › Integrating CA Service Desk Manager with SAP Solution Manager › How to Configure SAP Solution Manager › Activate the Inbound Web Service

Activate the Inbound Web Service

After you activate ZCA_SD_WS, you configure the web service to verify that the connection completed successfully.

1. Execute transaction /nSICF and do the following:
   1. Verify that all parent services are active for the following tree:

      /sap/bc/srt/rfc/CASD/CA_SD_WS/
      

   2. Select a service, right-click the service, and select Activate Service.

      The following example shows the web service tree:

      

      Click Yes from the prompt.

      The service is activated and ready for testing.

2. Execute transaction /nSOAMANAGER.

   The transaction launches your web browser and the SOA Management page appears.

3. On the Technical Configuration tab, click System Global Settings.

   The System Global Settings page appears.

4. Contact your SAP administrator to confirm the SAP hostname and port number.
5. On the Access Information J2EE server tab, click Edit / Display to enter the SAP host name and port number (if these fields are not already populated) as shown in the example and click Save.

   

   The J2EE server is saved.

6. Verify that the following web service is running:

   /sap/bc/srt/rfc/CASD/SD_ADAPTER_WS
   

7. On the Business Administration tab in SOA Management, click Web Service Administration.

   The Web Service Administration page appears.

8. Select the /CASD/CA_SD_WS service and click Open WSDL document for selected binding on the Overview tab of the Details of Service Definition page, as shown in the following example:

   

   The WSDL document appears in your web browser.

9. Copy the URL from the Address Bar to your text editor. For example, the link can appear as follows:

   http://sapdev:8000/sap/bc/srt/wsdl/bndg_DE2DD378D6C687F1B94D005056B04977/wsdl11/allinone/ws_policy/document?sap-client=100
   

10. On the Overview tab of the Details of Service Definition page, click Open Web Service navigator for selected binding.

    The SOAMANAGER authentication prompt appears to log in to Web Services Navigator.

11. Log in as the user j2ee_admin.

    The Web Services Navigator appears.

12. (Optional) Complete the following steps in the Web Services Navigator:
    1. Enter the WSDL URL of the web service that you copied, and click Next.
    2. Log in with the CASD_RFC_USR user you previously created.

       The Web Services Navigator Overview page appears.

    3. Click Test.
    4. Execute the sapTest operation, as shown in the following example:

    

    The product tests the web service connection.

    1. Enter any value in the RequestMessage prompt, such as 000.

       The system responds to your 000 request with a message such as "Hello World", as shown in the following example:

       

       This response confirms that the inbound services are properly connected.

    This WSDL is ready for use with CA Service Desk Manager.