Integrating with Other Products › Integrating CA Service Desk Manager with SAP Solution Manager › How to Configure SAP Solution Manager › Create the RFC User ID

Create the RFC User ID

You create the RFC User ID after activating the SOAMANAGER services. This user executes SAP Solution Manager services for CA Service Desk Manager.

To create the RFC User ID

1. Execute transaction /nSU01.

   The Display User page appears and you can configure the RFC User ID.

2. Enter CASD_RFC_USR as the User.
3. On the Logon data tab, select the Communications Data User Type.

   CA Service Desk Manager leverages the user that executes a call to SAP Solution Manager Service Desk.

4. Verify that the user has the appropriate authorization for SAP Solution Manager Service Desk.
5. On the Profiles tab, assign the SAP_ALL profile and save the user.

   The RFC User ID is created and you can configure the inbound web service.