List of Priority entries. The priority reflects the time-frame in which a ticket must be resolved. For the ticket, it represents the highest priority of any problem attached to the ticket. Problem priorities are derived from the scope (impact) and severity of the problem.
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Field |
Data Type |
Reference |
Remarks |
|---|---|---|---|
|
del |
INTEGER |
Active_Boolean_ |
Deleted flag that indicates the following: 1—Inactive/marked as deleted |
|
enum |
INTEGER |
|
Primary key of this table. |
|
id |
INTEGER |
|
Specifies the unique (to the table) numeric ID. |
|
last_mod_by |
byte(16) |
ca_contact::uuid |
Specifies the UUID of the contact who last modified this record. |
|
last_mod_dt |
INTEGER |
|
Indicates the timestamp of when this record was last modified. |
|
nx_desc |
nvarchar(40) |
|
Describes the priority. |
|
service_type |
nvarchar(30) |
Service_Desc:: code |
Classic Service Type. Foreign key to the code field of the srv_desc table. |
|
sym |
nvarchar(12) |
|
Indicates the symbolic name for this priority. |
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