Call Request Status. Lists the states of the call request. May be added to at will. Allows the user to control whether the call request is active or inactive when it is changed to this status.
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Field |
Data Type |
Reference |
Remarks |
|---|---|---|---|
|
active |
INTEGER |
|
Sets the Active flag, as follows: |
|
code |
nvarchar(12) |
|
Primary key of this table. |
|
cr_flag |
INTEGER |
|
When this flag is set to 1, this status is valid for Requests. |
|
del |
INTEGER |
Active_Boolean_ |
The Delete flag that indicates the following: |
|
description |
nvarchar(500) |
|
Identifies the textual description of the status. |
|
hold |
INTEGER |
|
Sets the Hold flag, as follows: |
|
id |
INTEGER |
|
Unique (to the table) numeric ID. |
|
in_flag |
INTEGER |
|
When this flag is set to 1, the status is valid for Incidents. |
|
last_mod_by |
byte(16) |
ca_contact::uuid |
Specifies the UUID of the contact who last modified this record. |
|
last_mod_dt |
INTEGER |
|
Identifies the timestamp of when this record was last modified. |
|
persid |
nvarchar(30) |
|
Persistent ID (SystemObjectName:id). |
|
pr_flag |
INTEGER |
|
When this flag set to 1, the status is valid for Problems. |
|
resolved |
INTEGER |
|
Flag that indicates the following: |
|
sym |
nvarchar(30) |
|
Identifies the symbol of the Request status name. |
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Copyright © 2013 CA.
All rights reserved.
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