Configuring › How to Configure CA Process Automation Workflow Integration › CA Process Automation User Administration

CA Process Automation User Administration

Both CA Process Automation and CA SDM, as stand-alone products, have individual requirements for authentication and authorization. To support a unified Service Oriented Architecture (SOA) strategy, you can configure both products to use CA EEM for authentication.

When you install CA Process Automation with CA EEM as the authentication server, the installer creates several policies and four essential entities by default:

• Two application users: itpamadmin, itpamuser. For CA Process Automation 3.1 SP1, pamadmin and pamuser.
• Two application groups: ITPAMAdmins, ITPAMUsers. For CA Process Automation 3.1 SP1, PAMAdmins and PAMUsers.

CA SDM users who also use CA Process Automation can be divided between ITPAMAdmins (PAMAdmins for CA Process Automation 3.1 SP1) and ITPAMUsers as follows:

• CA SDM analysts must be members of ITPAMUsers (PAMUsers for CA Process Automation 3.1 SP1) when their duties entail:
  • Approving, rejecting, or otherwise responding to CA Process Automation Interaction Request Forms.
  • Listing CA Process Automation process instances assigned to the user.
  • Viewing the graphical display by clicking the View Process button of CA Process Automation's process status screen. The CA Process Automation ITPAMUsers (PAMUsers for 3.1 SP1) group requires an additional CA Process Automation policy to grant access the graphic.
• CA SDM analysts are members of ITPAMAdmins (PAMAdmins for 3.1 SP1) when their duties entail:
  • Creating and checking in CA Process Automation process definitions and/or start request forms.
  • Terminating process instances directly within CA Process Automation. Terminating process instances are an administrative exception to expected integration procedures.
  • Delegating CA Process Automation process instance tasks.
  • If the user is the user name defined in CA SDM Options Manager.
• CA SDM users require no access to CA Process Automation when their duties entail:
  • Creating requests, change orders, and issues that launch CA Process Automation instances.
  • Reviewing the Workflow tab which shows CA Process Automation process instance status and task information.
  • Changing the status of a request, change order, or issue which causes the termination of a CA Process Automation process (such as canceling a change order.
  • Selecting a CA Process Automation process definition on a CA SDM request area, change category, issue category.

Note: For information about CA EEM configuration, see the CA Process Automation documentation.