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Configure CA Process Automation Workflow Options

When you configure CA Process Automation Workflow options, you specify connectivity between CA SDM and CA Process Automation. If you are using CA EEM for authentication, you also specify the CA EEM host name.

To configure CA Process Automation Workflow options

  1. On the Administration Tab, select Options Manager, CA IT PAM Workflow.

    The Option List appears.

  2. Right-click the name of each option and select Edit from the context menu. Configure the following options:
    caextwf_eem_hostname

    Specifies the name of the CA EEM server. For example, pam.host.com identifies the authentication host. You install caextwf_eem_hostname only if you configured CA Process Automation to use CA EEM as an authentication server. CA SDM uses this value to transform a user name and password into an CA EEM token. Then, the user name and password do not pass in plain text over HTTP.

    Note: If the CA Process Automation installation is not using CA EEM, do not place a value in the caextwf_eem_hostname option, and do not install the caextwf_eem_hostname. Placing a false value or installing caextwf_eem_hostname when it is not necessary causes the integration to fail.

    caextwf_endpoint

    Specifies the URL that points to the CA Process Automation web services by including the CA Process Automation host name, port, and the mandatory /itpam/soap path. For example, http://pam.host.com:pam-Tomcat-port/itpam/soap identifies the endpoint. If your implementation uses CA EEM, installing the caextwf_eem_hostname option is required for the integration between CA Process Automation and CA SDM to operate properly.

    caextwf_log_categories

    Specifies a comma-separated list of CA Process Automation process instance log category names to appear on the CA SDM Request, Change Order, and Issue Workflow Tasks tab. For example, Operator,Response,MyOwnCategory supplies three log categories.

    You install caextwf_log_categories based on business decisions from the CA SDM and CA Process Automation process design personnel. This option adjusts the default data that appears on the Workflow Tasks tab for requests, change orders, and issues.

    When you install the caextwf_log_categories option, all CA Process Automation process instance log messages from the Process category and the categories that you specify appear on the Workflow Tasks tab. When you do not install caextwf_log_categories, only the CA Process Automation process instance log messages from the Process category appear on the Workflow Tasks tab.

    Note: For information about the CA Process Automation predefined log message categories, and defining custom message categories, see the CA Process Automation reference documentation.

    caextwf_processdisplay_url

    Specifies how to launch a graphical snapshot of a CA Process Automation process instance by supplying the host name and the mandatory /itpam/JNLPRequestProcessor?processType=startUI&roid path. For example, http://pam.host.com:pam-Tomcat-port//itpam/JNLPRequestProcessor?processType=startUI&roid= launches a snapshot of a process instance. On the Workflow Tasks tab of a request, change order or issue, the user selects View Process to see the snapshot.

    Installing the caextwf_processdisplay_url option is required for the integration between CA Process Automation and CA SDM to operate appropriately.

    caextwf_worklist_url

    Specifies the process instance path by supplying the host name and the mandatory /itpam?webPage=mytaskfilter&view=tasklist path. For example, http://pam.host.com:pam-Tomcat-port/itpam?webPage=mytaskfilter&view=tasklist enables CA SDM users to see a list of CA Process Automation process instances that require attention. The list appears in CA Process Automation when the CA SDM user selects a link associated with any listed task in the request, change order, or issue Workflow Tasks tab.

    Installing the caextwf_worklist_url option is required for the integration between CA Process Automation and CA SDM to operate properly.

    caextwf_ws_password

    Specifies the administrative password associated with the CA Process Automation user name from the caextwf_ws_user option. CA SDM uses the user name and password to access the CA Process Automation web service functions to perform integration activities such as selecting start request forms, process definition information, and process instance information.

    Installing the caextwf_ws_password option is required for the integration between CA Process Automation and CA SDM. The password and user name that you specify requires the appropriate access to CA Process Automation. However, it is not necessary the CA Process Automation user name and password to exist within the CA SDM contact records.

    caextwf_ws_user

    Specifies the CA Process Automation administrative user name associated with the CA Process Automation user name from the caextwf_ws_password option. CA SDM uses the user name and password to access the CA Process Automation web service functions. These services perform integration activities such as selecting start request forms, selecting process definition information, selecting process instance information, or launching process instances.

    Installing the caextwf_ws_user option is required for the integration between CA Process Automation and CA SDM to operate. The user name and password that you specify requires the appropriate access to CA Process Automation. However, it is not necessary the CA Process Automation user name and password to exist within the CA SDM contact records.

  3. Click Install.
  4. Restart the CA SDM service.

    The CA SDM and CA Process Automation can communicate even though there is no process instance data. CA SDM and CA Process Automation are ready for you to create CA Process Automation process definitions and CA Process Automation start request forms.

Note: For more information about creating CA Process Automation process definitions and CA Process Automation start request forms, see the Administration Guide and the CA Process Automation user documentation.