Configuring › How to Implement Multi-Tenancy › Multi-Tenancy

Multi-Tenancy

Multi-tenancy lets multiple independent clients (tenants) and their users share a single implementation of the product. Tenants share hardware and application resources, which reduces the cost of both.

Tenant users only interact with each other in defined ways, as specified by their roles and tenant hierarchies.

• Role—The role of a CA SDM user governs access authorization. The set of roles available to users depends on their access type. Multi-tenancy lets you control the tenant or tenant group that a user can access within the role.
• Tenant Hierarchy—A tenant hierarchy is a structured tenant group that is system-created or modified when you assign a parent tenant to a tenant. The tenant becomes a subtenant of the parent and higher tenants (if any) in that hierarchy.

Typically, each tenant views the implementation as solely for its own use. Each tenant cannot update or view the data of another tenant.