Notification messages can be sent automatically when request activities occur.
Note: For information about notification messages and instructions for defining activity notifications, see the Administration Guide.
Two of the fields that must be defined on the Activity Notifications Detail window are Notification Message Title and Notification Message Body. Both of these fields can contain attributes from the activity log object (alg for Requests/Incidents/Problems, chgalg for Change Orders and issalg for Issues. These three activity log objects are almost identical) and can identify the specific request related to the activity.
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