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Visualizer Procedures

The following visualizer features are available when the CA Service Desk Manager server with visualizer is running.

Note: (Advanced availability configuration only) If the visualizer makes a server request during the application server quiesce period, the following message is displayed:

“This CMDB Visualizer server is scheduled to shut down for maintenance in xx:xx. Please save your work and logout.”.

You can hide the message box but the message is displayed on the top panel throughout the quiescing period. If the server quienscing is canceled, you receive a message about the cancelation.

More information:

Launch Visualizer in CI Context

Launch Visualizer with Applied Filter

View CI Properties

Find CIs on the Graph

Show Graph for a Single CI

Save a Graph

Search for CIs by Attributes

Add Multiple CIs to Graph

CI Menu Commands

View Change History for a CI

Apply a Filter

Edit a Filter

Delete a Filter

Use the Scratchpad

Pan and Zoom