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Launch Visualizer in CI Context

To display a Visualizer display for any CI

  1. In the CA Service Desk Manager web interface, navigate to a CI List, or Search for the CIs that you want to analyze.

    The CI List displays.

  2. Click a CI of interest.

    The CI Detail page displays. At the top left, a Visualizer button is available.

    Note: If CA CMDB Visualizer was not installed, the Visualizer button is inactive.

  3. Click Visualizer.

    Visualizer starts and the relationships for the focal CI display.

    Note: Cause and Effect CIs is the default filter.