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Implementing Policy › Policy Implementation › Notifications › How to Configure the Email Replies

How to Configure the Email Replies

The email notifications that you use in mailboxes are specific to the replies that are sent to a contact in response to their emails. For example, you can configure email so that when a contact clicks a reply link in an email notification, the reply email is directed to a mailbox.

Note: This setup differs from the regular email notifications.

Follow these steps:

  1. Open the CA SDM Web UI.
  2. Verify that you have configured the mailbox for inbound email.
  3. Configure the mail server.
  4. (Optional) Specify a notification email address in the contact definition.

    Note: Select Security and Role Management, Contacts on the Administration tab and select the contact to edit.

  5. Modify the email notification method.
Open CA SDM Web UI

Log in to the web UI from the following servers, depending on your CA SDM configuration: