Depending on your role and the configuration options set by your catalog administrator, when viewing Request Details, you can also view an Audit Trail tab. Click the Audit Trail tab to display the Audit Trail list. The Audit Trail list displays each service option element and its status changes over time. Each service option is made up of service option elements. In addition, you can view the request status changes listed.
To view the detailed old and new values of each field related to the request or service option element, click the Detail icon in the Details column. The Change Event Details window appears. You can display only the transactions where the field actually changed value or display all transactions.
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