Using CA Service Catalog for Catalog Users › View Completed Requests

View Completed Requests

The Requests Lookup section of the Requests window displays the number of completed requests either requested for you or requested by you. A completed request is one whose status is Completed or Cancelled. To view the list of Completed Requests, click the Completed Requests link. The Completed Requests window appears. The functionality available through the Completed Requests window is also available on other windows and is described in other sections of this chapter.

Administrators can configure the display of columns on the Completed Requests page to display some or all of the following columns:

• ID - Request ID assigned by the system.
• Name - Request name chosen by you.
• Requested By - The user who created this request.
• Requested For - The user or account for which this request was created.
• Date Created - Date and time the cart or request was originally started.
• Date Completed - The date the status of all the service options in the request was set to Fulfilled or Fulfillment Cancelled.
• Status - Current status of the request.

Using the My Recent Requests list you can:

• View a request's status history by clicking the Status column value.
• View the details of a request.
• Send an email about the request.

The following functionality is available if your role permits:

• Cancel all the services in the request.