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Suspend a Physical Subscription

You can suspend a physical subscription only for rate items that have a periodic billing cycle. You can cancel a physical subscription for all other rate items.

Follow these steps:

  1. Click Accounting, Account Management.
  2. Click the account name for which you want to suspend the subscription.
  3. Click the Subscriptions tab.
  4. Click the Existing Subscriptions button.
  5. Locate and expand the subscription that you want to suspend.
  6. Click Suspensions.

    The Add New Suspension dialog window appears.

  7. Enter the start and end dates for the suspension or select "Indefinite Suspension."
  8. Click Add New.

    The Suspension History window appears again, reflecting your new suspension.

  9. Click Close.

The physical subscription is suspended for the selected account for the period indicated.