Using Accounting Component › Account Management › Cancel a Physical Subscription

Cancel a Physical Subscription

You can cancel a physical subscription for all rate items except ones that have a periodic billing cycle. For such rate items, you can suspend a physical subscription.

Follow these steps:

1. Click Accounting, Account Management.

   The Account Management page appears.

2. Click the account name for which you want to cancel a subscription.
3. Click the Subscriptions tab.

   The Subscriptions page appears.

4. Click Existing Subscriptions.
5. Remove the subscription for the service.
6. Click Save.

   A message appears asking you to confirm the subscription changes.

7. Confirm or cancel the changes.
8. Verify that the physical subscriptions were successfully updated.