Creating and Updating Services › Creating a Simple Service › Set the Permissions

Set the Permissions

You can optionally set the permissions for the service so that only specified roles or groups can request it. If a role or group has permission to access the service, the associated users can perform the following actions.

• View the service in the catalog.
• View, request, and subscribe to the service
• Access the service through searches and web service calls

Conversely, if a role or group does not have permission to access the service, the associated users do not have these rights.

Follow these steps:

1. Click the Permissions tab of the service named New Hire Onboarding for Field Only.
2. Un-select the check box named Grant All Access to All Roles in All Business Units.
3. Select the Request/Subscribe box for Catalog User, and click Save.

   This selection lets all Field staff request this service. In this scenario, all Field staff have the catalog user role. In your organization, another role may be more suitable.

   Note: You can optionally define a user group for Field staff in CA EEM and use the Groups tab to restrict the permissions for the service to that group. For instructions to set up user groups in CA EEM, see the CA EEM documentation.