Managing Users and Roles › Users › How to Manage Users › Requirements and Considerations When You Add Users

Requirements and Considerations When You Add Users

When you add a new user to CA Service Catalog, also define the user to CA EEM, so that the user can log in to CA Service Catalog. Use one of the following methods to do so:

• If CA EEM uses an external directory such as Microsoft Active Directory, then its administrator must define the user in the external directory. For instructions, see the documentation for the external directory.
• If CA EEM uses its own repository, then CA EEM automatically creates a new Global user in the USM/users folder when you add a new CA Service Catalog user. The Create EEM User action on the User Create event rule sets this behavior. You can optionally do one of the following:
  • Disable the action that creates the CA EEM user automatically
  • Set the format of automatically created passwords in CA EEM