Using Policies to Manage Requests › How to Create a Condition › Conditions Based on the Attributes of the Business Unit › Conditions Based on the Attributes of the Business Unit of the Assignee
Conditions Based on the Attributes of the Business Unit of the Assignee
To specify conditions based on the attributes of the business unit of the assignee, using the following format (without spaces):
$(_.user.bu.attribute operator 'value')
Enclose string values in single quotation marks. Enter numeric values without quotation marks.
Examples
Sample conditions follow:
- To assign the request pending action when the name of the business unit of the assignee is Western Regional Sales, use this condition:
$(_.user.bu.name==‘Western Regional Sales’)
- You can assign the request pending action when the value of the singleAccountMode attribute of the assignee's business unit is 1 (meaning Yes). To do so, use this condition:
$(_.user.bu.singleAccountMode==1)
- To assign the pending action when the business unit of the assignee is located in India, use this condition:
$(_.user.bu.location.country==114)
This condition uses 114, because 114 is the ID number for India in the ca_country table.
Copyright © 2013 CA.
All rights reserved.
|
|