Previous Topic: Use the Status and Request List Widgets to Let Users Manage Their Open RequestsNext Topic: Call the Status Widget Using Menu Options


Use the Status and Request List Widgets to Let Request Managers Approve and Reject Requests

When request managers click Pending on the Status widget, the Request List widget opens the requests pending action in their queues. The request managers can view these requests.

When the page includes the Edit Request widget, request managers can also approve and reject these requests.

Note: To transfer, delegate, take, and return requests pending action, request managers must use the CA Service Catalog UI, not widgets.

In the following example, the queue contains several requests for the request manager to approve or reject.

This Single Pane of glass shows the Status, Browse, and Request-List widgets used together to let request managers manage their requests pending action