Previous Topic: View the Service-Related Details of a Configuration ItemNext Topic: How to Leverage Information from Analysis


Remove Associations Between Services and Configuration Items

You can quickly remove existing associations from CA Service Catalog services to CA CMDB configuration items. It is helpful to remove duplicate or obsolete associations to keep the integration running at peak efficiency.

To remove associations between configuration items and services

  1. Click Catalog, Service Offerings.

    The list of catalog folders and services appears.

  2. Search the folders and services, expanding them if necessary, until you locate the service you want.
  3. Under the Actions icons, click the CA CMDB Association icon. This icon appears on the right side of the Features icon.

    The Service Offerings dialog appears, showing the configuration items currently associated with the service.

  4. Select the configuration item or items and click Remove Association.
  5. When prompted, confirm that you want to delete the association.