Scope and Limitations of an Upgrade

Important! Read and understand the scope and limitations of the upgrade before performing the upgrade!

The scope and limitations of the upgrade are as follows:

If you are running CA Service Catalog Release 12.6, or 12.7, you can upgrade directly to Release 12.8 using either a traditional model or a migration model.
If you are running CA Service Catalog Release r12.5, the following options apply:
- Upgrade directly to Release 12.8 using a migration model.
- First upgrade to Release 12.6. Next, use a traditional model to upgrade to Release 12.8.
Important! If necessary, contact Technical Support to obtain the installation media for a previous release of CA Service Catalog, including the documentation. To perform this upgrade, follow the instructions from Technical Support, the Implementation Guide, and Release Notes.
Verify that CA Service Catalog supports your database management system; if necessary, update your database management system to a supported version.
You cannot upgrade from one DBMS to another. For example, you cannot upgrade a CA Service Catalog Release 12.7 installation running SQL Server to a CA Service Catalog Release 12.8 installation running Oracle.
In previous releases, you could not install new components during an upgrade. This restriction no longer applies. You can install any CA Service Catalog Release 12.8 component you want during an upgrade, even if it was not installed during the previous release.