|
|
|
The Notes section of the cart or request can be used to view notes or add notes in rich text format.
Note: By default, the notes for the request are shown. Click the Click to Hide arrow to collapse the Notes section. Click the Click to Show arrow to view the notes for your request. The Notes header section indicates how many notes there are for the request.
To add a note to the request, click the Add button on the Notes section. If your role is permitted to add notes at the service or service option level, you can view an Add Note icon in the Action column. The Add Note window appears. Enter the text of the note. You can use any of the rich text options available on the Add Note window to enhance the appearance of your note. Click OK to save the note.
The note appears in the list of notes for the request. Notes cannot be deleted or altered.
| Copyright © 2013 CA. All rights reserved. |
|