Integrating with CA Process Automation › How to Perform Post-Installation Setup Tasks › Load and Configure Content in CA Service Catalog

Load and Configure Content in CA Service Catalog

The CA Process Automation content refers to the processes, SRFs, rules, actions, and related items that are supplied with CA Service Catalog. You load and configure this content in CA Service Catalog to activate it. Afterwards, you configure this content in CA Process Automation.

Follow these steps:

1. Log in to CA Service Catalog.
2. Click Administration, Configuration.

   The categories of configuration options appear.

3. In the Options list, click CA Process Automation.

   The CA Process Automation configuration options appear.

4. (Optional) Click Test.

   The two-way connectivity is tested from CA Service Catalog to CA Process Automation and from CA Process Automation to CA Service Catalog.

   Note: If the former test fails, verify the configuration parameters and try again.

5. Click Load.

   The Load Configuration Dialog appears with two options:

   • Set imported version of CA Process Automation objects as the current version
   • Make the imported custom operators and sensors available
6. Select one or both options (as applicable) and click Load.

   The loading process typically requires a few minutes. This process loads the CA Process Automation content for use with CA Service Catalog. If the loading process completes successfully, a confirmation message appears. A successful load imports the CA Process Automation content, including processes, and related CA Service Catalog rules, actions, and services.

   Apart from all the mentioned processes the CheckSLCMConnectivity SRF that is introduced in CA Process Automation tests the two-way connectivity between CA Service Catalog and CA Process Automation.

   Otherwise, if error message appears, verify that the CA Process Automation server is available and that the configuration parameters are valid.

7. Restart CA Service Catalog.
8. Click Configure.

   The configuration process runs.

   Configures the CA Service Catalog configuration properties that are specified as CA Process Automation data sets (SLCM_GlobalDataset and SDM_GlobalDataset), by updating the values of certain parameters and application URLs.

9. Click Test to test the web service connection to CA Process Automation.

   The two-way connection is tested from CA Service Catalog to CA Process Automation and back from CA Process Automation to CA Service Catalog, using the CheckSLCMConnectivity SRF and the new values specified. If, the connection fails verify the configuration values provided.

   Note: The test connection can be performed not only while configuring CA Process Automation but any time when an issue is detected with processing CA Service Catalog requests. If the test connection fails, verify the view.log or error.log information for the possible reasons for failure.

You have loaded and configured the content in CA Service Catalog. Next, configure content in CA Process Automation.