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Integrating with CA Process Automation › How to Perform Post-Installation Setup Tasks › Configure Content in CA Process Automation

Configure Content in CA Process Automation

The CA Process Automation content refers to the processes, SRFs, rules, actions, and so forth, supplied with CA Service Catalog. This content was installed in CA Process Automation when you loaded and configured the content in CA Service Catalog. Now you configure the content in CA Process Automation.

Follow these steps:

  1. Log in to your CA Process Automation client.
  2. Navigate to the CA SLCM folder in the Library Browser, and open the data set named SLCM_GlobalDataset.

    Click the checkout icon to enable the text fields.

  3. Open the Login Parameters tab In the Value Definition palette of the data set and do the following:
    1. Verify that the values of the following options are correct for your implementation. Update these values as needed.
      • userID__ – Specifies an administrative user ID with the Service Delivery administrator role.

        As a best practice, create an administrative user in CA Service Catalog exclusively for this integration.

      • Password__ – Specifies the password for this administrative user.

      Important! This field is empty by default; therefore, enter a valid value.

      • BusinessUnit__ – Specifies the name of the Service Provider business unit, which is the highest level (root) business unit.
    2. Record these values for use in a later step.
    3. Open the APP URLs tab in the global data set and verify that the values of the following options are correct for your implementation. Update these values as needed.
      • SLCM_URL – Specifies the URL to launch CA Service Catalog, in the format http://hostname:portnumber.

        If CA Service Catalog runs in a clustered environment, enter the host name and port number of the load balancer.

      • SLCM_CONTEXT – Specifies the URL of the CA Service Catalog context, in the format /usm.

        For example, http://m:port/usm

      Note: You can deploy CA Service Catalog in Tomcat web server, where the context name would be usm. If you deploy CA Service Catalog on other supported web servers, you can rename the context to a name of your choice.

      • SDM_URL – Specifies the URL to launch CA Service Desk Manager, in the format http://hostname:portnumber.

        This field applies only if you are integrating CA Service Catalog with CA Service Desk Manager. Otherwise, leave this field empty.

      • ITPAM_URL – Specifies the URL to launch CA Process Automation, in the format http://hostname:port-number/itpam.
      • APM_Service_URL – Specifies the URL to launch CA APM, in the format http://hostname:portnumber/apmws/uapm.asmx.

        This field applies only if you are integrating CA Service Catalog with CA Unicenter Asset Portfolio Management. Otherwise, leave this field empty.

    4. Record these values for use in a later step.
  4. To save your changes to SLCM_GlobalDataset, perform the following:
  5. Perform the following steps, If, you have integrated CA Service Catalog with service desk:
    1. Select the CA SDM folder in the Library Browser, and open the data set named SDM_GlobalDataset.
    2. Open the Login Parameters tab In the Value Definition palette of the data set. Verify that the values for its parameters match the values you specified earlier for the Login Parameters tab of the SLCM_GlobalDataset. Update these values as needed.
    3. Open the SoapCallPaths tab In the Value Definition palette of the data set. Verify that the values for its parameters match the values you specified earlier for the APP URLs tab of the SLCM_GlobalDataset. Update these values as needed.
  6. Save your changes to SDM_GlobalDataset.

You are now ready to set up rules, actions, and processes for approval and fulfillment.

Note: For information about setting up these rules, actions, and processes, see the "Integrating with CA Process Automation" chapter of the Integration Guide.