Upgrading › How to Upgrade Using a Migration Model

Previous Topic: Back Up CA EEM Data

Next Topic: Guidelines for Migration Model Upgrades

How to Upgrade Using a Migration Model

In a migration model upgrade, you install CA Service Catalog products and components on new computers. When you install CA Service Catalog on the new computers, use the existing CA MDB and CA EEM computers. To upgrade using a migration model, follow this process:

  1. Prepare for the upgrade.
  2. Review the guidelines for migration model upgrades. Follow them while installing the CA Service Catalog products and components.
  3. Install CA Service Catalog products and components.
  4. Finalize the upgrade.

You have upgraded using a migration model. You are now ready to configure CA Service Catalog before using it.

Also, optionally consider implementing clustering for Service View, CA Workflow, or both.

More information:

New Installation, Upgrade, or Migration