Upgrading › Prepare for the Upgrade › Back Up CA EEM Data

Back Up CA EEM Data

Backing up CA EEM data is a required task whether you upgrade using a migration model or a traditional model.

Follow these steps:

1. Back up your existing CA EEM on the computer where it currently resides, as follows:
   1. If other CA Service Catalog components exist on the same computer, shut down their Windows services.
   2. Log in to CA EEM; on the login page, select CA Service Catalog Release 12.7 as the application.
2. Click Configure, EEM Server.

   The EEM Server options appear on the left side of the page.

3. Click Export Application.

   The Export Application section appears on the right side of the page.

4. Do the following:
   1. Select all check boxes under Object List, and verify that Override the Max Search Size is not selected.

      If CA EEM is configured with External Directory, clear these options: Global Users, Global User Groups, Global Folders, and Global Settings.

   2. Click Export.
   3. On the File Download prompt, select a location to save the ServiceCatalog.xml file. Record the location where you saved the file, for future reference.
5. Log out of CA EEM.

   Note: For further details about backing up CA EEM, see your CA EEM documentation.

6. Back up the CA EEM data on the Service View computer in your test system, as follows.

   Note: If you have multiple Service View computers, perform this step on the first (formerly primary) Service View computer only. You run this command once, regardless of how many Service View computers your system has.

   1. Open the CA Service Catalog command prompt by clicking Start, Programs, CA, Service Catalog, Service Catalog Command Prompt.
   2. Run the following command at the command prompt:

      ant backup-eem-app 
      

   This action generates a file named eem-backup.xml in the %USM_HOME% directory.

You have backed up CA EEM data.