Service option groups are bundled groups of individual service elements. Service option groups are made up of service option elements that define the characteristics of the catalog items in the service option group. Navigate to the Service Builder, Service Option Groups window to view a list of all available service option groups for use in a service. Each business unit can have its own set of service option groups.
Service option groups consist of service option elements that define the characteristics of the catalog items in the service option group. To edit the service option group definition (the service option elements in the service option group), click on the service option group name link to display the Service Option Group Definition window.
Note: To display the service option groups for an additional business unit, click Change Business Unit.
The following functionalities are available:
Add a new service option group.
Edit service option group details.
Delete the service option group from the system. This action is permanent and the service option group cannot be recovered.
Note: The service option group is removed from all services with which it was associated.
Copy the service option group to the clipboard.
Add a service option group from the clipboard.
Add a service option group associated with the service option group in the clipboard.
Refresh the list of service option groups.
Additional actions can be performed on a service option group by selecting the service option group by clicking on the radio button next to the service option group name and selecting one of the "Select and:" links at the top of the business unit service option group list. The choices are:
Causes the selected service option group to be dependent on the service option group that is in the clipboard. The effect is that the service options from the service option group in the clipboard will be added to the service options already in the selected service option group. This link will appear only when a service option group is placed in the clipboard.
Displays the service option group definition for the selected service option group.
Displays the Service Option Group Dependency List which allows you to view which services use the selected service option group and which accounts are subscribed to or have requested services that use the selected service option group.
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