Administration Guide › Managing Virtual Environments › VMware vCloud › How to Configure the vCloud Director Management Components › Add the AIM Instance for the vCloud Server › Troubleshoot the vCloud AIM Instance Connection

Troubleshoot the vCloud AIM Instance Connection

The vCloud AIM Connection is in not-ready status. One of the following status icons appears:

Discovery in progress - Wait until the platform manager synchronizes all data.

Error - Unable to connect to the AIM. Check the network configuration.

No Polling - The CA Server Automation manager does not poll this AIM instance.

Disabled - This instance is not managed.

Follow the troubleshooting information indicated in the following diagram:

More information:

vCloud AIM Instance Status Icon Shows Discovery in Progress

vCloud AIM Instance Status Icon Shows Error

vCloud AIM Instance Status Icon Shows No Polling

vCloud AIM Instance Status Icon Shows Disabled