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Manage Patch

The Manage Patch action type delivers software patches that have been packaged and downloaded by CA Patch Manager.

The Details section of the action definition contains the following fields:

Target

Specifies the computer on which to install the patch. Select one from the drop-down list. Alternatively, you can use automatically generated text or text extracted from event messages.

Patch Name

Select one from the drop-down list.

Procedure

Select one from the drop-down list. Entries on the list vary with the package you choose.

User Name

Specifies the user name credentials required by the CA Software Delivery agent.

Password

Specifies the password associated with the user name.

Scalability Server

Specifies the name of the CA ITCM Scalability Server. Select one from the drop-down list.

OS System Type

Specifies the type of operating system on the target computer.

Note: If CA Server Automation cannot determine the OS type and there is no CA Software Delivery agent installed on the target computer, select an OS type from the drop-down list. Complete the Target Credentials section so that CA Server Automation can install the agent package with the corresponding OS type.

Require Approval

Select to specify that the ticket requires approval by a third party.

Note: CA SDM must be configured to use this option.

Auto close ticket on approval/rejection

Select to close the ticket after it is approved or rejected.

Note: CA SDM must be configured to use this option.

Ticket Types

Select a valid ticket type from the drop-down list. Depending on your configuration, valid types include:

Note: CA SDM must be configured to use this option.

Templates

Specifies the template to use to create a ticket. Select a template from the drop-down list. Depending on the ticket type selected, the form is populated with corresponding values.

Note: CA SDM must be configured to use this option.