Administration Guide › Troubleshooting › CA Server Automation Troubleshooting › Rapid Server Imaging (RSI) Troubleshooting › RSI and ITCM Servers

RSI and ITCM Servers

Symptom:

If both CA Software Delivery and Rapid Server Imaging (RSI) servers are installed, provisioning tasks (for example, offline capture, capture driverset, deploy) can fail with the following error:

Check server for boot configuration errors. (Is network boot enabled?)

This occurs when the RSI server needs to answer PXE boot requests, but the CA-Unicenter ManagedPC Boot Server answers them instead.

Solution:

To configure the CA-Unicenter ManagedPC Boot Server to ignore PXE boot requests, follow these steps:

1. Log on to the CA ITCM user interface.
2. From Explorer, navigate to Control Panel, Configuration, Configuration Policy.
3. Right-click on Default Computer Policy, and select Un-Seal.
4. Navigate to DSM Explorer, Scalability Server, OSIM, ManagedPC, Server.
5. In the right panel, select "User Answer Control List" and change the Value to 2 (two).
6. Navigate back to Default Computer Policy, and select Seal.