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Baseline Snapshot

The Baseline Snapshot action type creates a baseline snapshot of the specified target system. The target must have discovered components to succeed.

The Details section of the action definition contains the following fields:

Host Name

Specifies the name of the server to use to create the baseline snapshot. Select one from the drop-down list. Alternatively, you can use automatically generated text or text extracted from event messages.

Snapshot Name

Specifies the name for the baseline snapshot the action will create. You can use automatically generated text or text extracted from event messages.

Require Approval

Select to specify that the ticket requires approval by a third party.

Note: CA SDM must be configured to use this option.

Auto close ticket on approval/rejection

Select to close the ticket after it is approved or rejected.

Note: CA SDM must be configured to use this option.

Ticket Types

Select a valid ticket type from the drop-down list. Depending on your configuration, valid types include:

Note: CA SDM must be configured to use this option.

Templates

Specifies the template to use to create a ticket. Select a template from the drop-down list. Depending on the ticket type selected, the form is populated with corresponding values.

Note: CA SDM must be configured to use this option.