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TMS stands for Ticket Management System. Tickets are work items used to track information, run jobs or notify users of events.
Tickets are generally not removed from the system (except when you click Cancel Process). They are archived. Tickets should be considered undeletable. But, nevertheless, in extreme circumstances, it is possible to delete all the system tickets.
Important! We highly recommend that you back up your system before deleting the system ticket and ticket types.
The TMS Administration utility provides you with two options:
Click Delete next to the option that you want to execute. After deletion, a confirmation message appears.
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