Portal User Guide › Using Administration Functions › Purging Data › Purge Portal Users from the Permissions Configuration

Purge Portal Users from the Permissions Configuration

Users at various levels in the enterprise access the CA RCM portal to participate in review and certification campaigns, and to use self-service role management tools. Each user must have a user account on the portal. CA RCM can create these user accounts created automatically based on retrieved user data. The permissions configuration file stores the portal user account information.

To preserve data integrity and the security of the CA RCM portal, periodically remove users who no longer need this access.

The purge utility automatically identifies portal users who are not affiliated with a currently existing universe. These users cannot participate in any CA RCM processes, and are candidates for deletion.

Important! Purging removes data completely and permanently from CA RCM databases. Back up all data before you purge, and verify that the data you purge is not needed.

Note: You must have administrator-level rights in the CA RCM portal to perform this procedure.

To purge portal users from the permissions configuration

1. Click Administration, Settings, Purge Data from the CA RCM portal main menu.

   The Purge Data screen appears.

2. Select the Permissions Configuration User option in the Purge Type drop-down and click Next.

   The CA RCM server compares portal permissions data with universe files in the database. Any portal users who are not affiliated with a universe are listed as purge candidates. If purge candidates are discovered, proceed with the purge process.

3. Select the users that you want to purge, or click the column header check box to select all users.
4. Click Next.

   The Confirmation screen appears.

5. Review the scope of the data purge.

   If the scope you specified includes data that you do not want to purge, do one of the following:

   • Click Back to redefine the selection criteria.
   • Click Cancel to abort the purge, then copy or back up needed data.
6. Click Purge.

   The specified data is permanently deleted from the CA RCM database. When the purge is complete, a confirmation message appears in the Purge Data screen.