Portal User Guide › Using Administration Functions › Purging Data

Purging Data

Good management practice requires you to purge old, unneeded data files from the CA RCM database server periodically. The purge utility simplifies this maintenance task.

Important! Purging removes data completely and permanently from CA RCM databases. Back up all data before you purge, and verify that the data you purge is not needed.

The purge utility offers three ways to purge data:

• Purge selected documents and data files.
• Purge by date—Clear the ticket database or system logs of entries older than a date you specify.
• Purge inactive portal users—Remove users of the CA RCM portal who are not associated with any current universes.