Portal User Guide › Using Administration Functions › Purging Data › Purge Data by Date

Purge Data by Date

You can use the purge utility to delete workflow tickets, transaction (Tx) log entries, or portal usage tracing data that is older than a date that you specify.

Important! Purging removes data completely and permanently from CA RCM databases. Back up all data before you purge, and verify that the data you purge is not needed.

Note: You must have administrator-level rights in the CA RCM portal to perform this procedure.

To purge data by date

1. Click Administration, Settings, Purge Data from the CA RCM portal main menu.

   The Purge Data screen appears.

2. Select the By Date option in the Purge Type drop-down and click Next.
3. Select the type of data you want to purge in the Select Type drop-down, and click Next.

   The Select Values screen appears.

4. Complete the following field to define the scope of the purge;

   Older Than

   Defines the date of the oldest entry to retain. Entries older that this date are purged.

5. (Optional for Tx Log purge only) Filter transaction log entries using the following additional fields:

   Owner

   Defines the UserID or TicketID of the initiating user or ticket.

   Source

   Defines the CA RCM subsystem that generated the log entry.

   sdata1, sdata2

   Defines values in string data fields of log entries.

6. Click Next.

   The Confirmation screen appears.

7. Review the scope of the data purge.

   If the scope you specified includes data that you do not want to purge, do one of the following:

   • Click Back to redefine the selection criteria.
   • Click Cancel to abort the purge, then copy or back up needed data.
8. Click Purge.

   The specified data is permanently deleted from the CA RCM database. When the purge is complete, a confirmation message appears in the Purge Data screen.