Previous Topic: Import and Export Tickets

Next Topic: Define a Multi-Import Job

How to Define and Run a Multi-Import Job

You can use the multi-import feature to group several import jobs that update a single universe. The result is a single job that imports data from several sources and merges them into one configuration file.

The following two steps implement a multi-import job:

  1. Define a multi-import job and each of its connectors in the CA RCM portal.
  2. Run or schedule this multi-import job using the job scheduling tools of the CA RCM portal.

When the multi-import job merges data from several sources, it reconciles the data mappings of the various sources. The resulting configuration file may not match the data scheme of existing configurations in the universe. Note the following: