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Use a Multi-Import Job to Populate an Empty Universe

A multi-import job enables you to build a new universe with CA RCM data. You can define and run a single job that automates the following processes:

The multi-import process expects to find a master and model configuration in the target universe. When you run a multi-import job based on an empty universe, you use the process ticket in the Inbox to create the master and model configuration files.

To use a multi-import job to populate an empty universe

  1. Define a new universe in the CA RCM portal. Specify dummy names for the master and model configurations. Do not use names of existing configurations.
  2. Define a multi-import job. Select the universe defined in Step 1.
  3. Run the job.
  4. Click Inbox on the CA RCM portal main menu.

    Your Inbox appears, containing a Multi Import ticket and an Error Handling ticket for the multi-import job.

  5. Double-click the Error Handling ticket.

    A Ticket Properties Form dialog opens.

  6. Open the More section of the form. The following message appears:
    Results for checking if database contains master and model configuration as defined in universe [universe_name]: The master configuration [master_name] Does not exist in the database, The model configuration [model_name] Does not exist in the database
    

    Note: universe_name, master_name, and model_name are the names you specified when you defined the new universe.

  7. Click Handle.

    The Create Universe button appears.

  8. Click Create Universe.

    The error is resolved.

  9. Return to the Inbox and click Refresh.

    The queue lists a new Error Handling ticket.

  10. Double-click the Error Handling ticket.

    A Ticket Properties Form dialog opens.

  11. Open the More section of the form. The following message appears:
    Failed to compare the universe master configuration with the Permissions configuration. The universe [universe_name] does not have "LoginID" field mapping, please go to Administration > Settings > Universe Settings and map the "LoginID" field.
    
  12. Click Handle.

    The Skip Synchronization button appears.

  13. Click Skip Synchronization.

    The error is resolved. The Multi Import job proceeds.

    Note: You can open the Multi Import ticket to monitor the progress of the job.